Christmas cards and how not to send them
Charity not cards. Some people seem to enjoy writing to each other to tell them they are not sending a card but have chosen to donate to charity instead. It is amazing how people have been duped into believing these two things are connected. You may get a note that says something like this: ‘As…
Coaching skills – real life reminders
We run many coaching programmes and sometimes real life reminds you of how relevant and important some of our frameworks and ideas are in practice. Example 1 I was chatting to a friend who asked how business is for DTC. I was enthusiastic and also mentioned we had been on the receiving end of a…
In which we were mostly ignored but did eat a lot of chocolate
This week we went to a trade show. We went as potential buyers/customers and were frankly appalled by what we saw. The products and the services were not the problem, it was the people on the stands. We tried a test out on people. We went past every single exhibition stand slowly. We picked up…
The web site bouncer and abstract impressionism
I am out shopping in town and see that a new clothes shop has opened. I am not sure whether the shop is my kind of thing having never been inside before but it has a few interesting garments in the window so I head towards the door. Suddenly a man in a black suit…
Is there any sign of personality or life in your paperwork?
When you dissect our work a couple things stand out. It matters what we say, how we behave how we interact. But of equal importance are our handouts, materials, proposals, slides, brochures; the written material that surrounds our profession. I bet many of you are judged on the same or a similar basis. Whether you…